![]() ![]() If you still have problems, download and send your installed program list with the sound settings of Bandicam/Windows to and let us know if you have a problem with the 'Screen Recording' mode of Bandicam.Please follow the steps below to record Netflix streams on your computer. Upgrade your Windows XP to Windows 11/10/8/7/Vista If you uncheck it, you can see the "(Default Sound Device)" option.ġ0. Right-click on the Bandicam icon > Properties > Compatibility > and then uncheck " Run this program in compatibility mode for: " If you can't see the "(Default Sound Device)" option in Windows Vista/7/8/10/11, it may be a compatibility problem. Uncheck Compatibility mode in Windows 11/10/8/7/Vista ![]() If you use Windows 7/8/10/11, choose " (Default Sound Device)" as the primary sound device, and disable the secondary sound device.ĩ. Uninstall/Reinstall graphics card drivers Uninstall graphics card driver completely and then reinstall the latest graphics card driver.Ĭlick Settings button under the Video tab of Bandicam, and change the sound device of Bandicam. Solution: Install the proper sound card driver from your sound card (or motherboard) manufacturer.ħ. If you still cannot see the “Stereo Mix” device, this method cannot be used. ![]() If you cannot see the “Stereo Mix” device, please click “Show Disabled Devices”. If there is a ' Stereo Mix' device under the tab of the window, select the “Stereo Mix” and click “ Enable”, and then select " Stereo Mix" in Bandicam. The Speakers/Headphones will be green-ticked. Windows settings : Go to the 'Sound settings' of Windows, and set 'Speakers (or Headphones)' as the default sound device.Bandicam settings : Choose "Default Sound Device" (or Speakers, Headphones) as the Speakers and select "disable" as the Microphone.Some computers recognize your sound card driver when you connect the audio jack to the computer.ġ) If you see " Not plugged in" at the Windows Sound settings, please plug the audio jack into the computer.Ģ) If you see " Disabled," select the "Enable" option.ģ) If you see " Ready," please set 'Speakers (or Headphones)' as the default sound device. Please disable your antivirus program (e.g., Intego antivirus, Kaspersky) and try again. It might be a compatibility issue with an antivirus program. (If you still have the problem, uninstall Nahimic/Sonic Studio.)Ģ. Please disable audio tuning programs (Sonic Studio (ASUS Strix), Nahimic (Dell Alienware, MSI, EVGA)), uncheck the " Enable audio enhancements" option, and try again. If your audio device is used by another program, it can happen. Disable audio tuning programs and uncheck "Enable audio enhancements" However, you won’t be able to record computer sounds.įailed to start audio capture - How to solve this problemġ. If you uncheck "Record sound," you will be able to use Bandicam. To avoid this error message, uncheck the " Record sound" option like below: When the sound card driver is installed improperly or when the sound card is unavailable, you may see the 'Failed to start audio capture' error message. Bandicam error message: Failed to start audio capture ![]()
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